I always find a reason to mention my granny. Whether it is a story, a quote, or a joke. There is a lesson to be learned for your business from my granny. If you want people to know your message, you have to talk about it all the time. You are the only one who…

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Chances are, you need to apologize to someone. And if you do apologize, you will get it wrong. Most people don’t apologize. And those who do, put forth a good effort but get it all wrong. There is an art to making an apology. It is so simple that most people just can’t seem to get it…

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