Six Million Steps to Success

This week I will hit a milestone worth talking about.  600 days ago I set out to walk 10,000 steps a day. Jared Easley asked me what impact my walking streak has had on my business. At the time, I didn’t have a good answer. I hadn’t thought about it. Thanks to Jared, I have…

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Seven Lessons on How to Create Magic

Recently, I spent time touring with Lee Cockerell for presentations in Nashville, TN and Coeur d’Alene, ID. When I returned, someone asked what were my takeaways from spending so much time with Lee. Until I was asked, I hadn’t taken time to document what I learned on the trip. Once I had considered what I…

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How to Win With LinkedIn

LinkedIn Riches John Nemo

John Nemo and I first met in the lobby of the Coeur d’Alene Resort. Immediately, we had a solid connection. I knew I would learn plenty from John, but I did not realize how much I would enjoy spending time with him. John is the author of LinkedIn Riches, but I learned about the value…

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How to Treat Every Customer Like a VIP

Have you ever noticed how most organizations treat every customer the same? Even if the service is good, it is the same for everyone. Treating all customers the same is a missed opportunity. Jeff Noel gives us ideas from Disney so we can begin to deliver excellent service to every customer. -The customer will give you…

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Legend of the Spark Ranger

Sometimes it is worthwhile to step away from business talk and just enjoy what we are doing. For this episode, I team up with Bryan Orr to create a story for you to enjoy. No business. No homework. No deep thoughts. Just a good story. Enjoy the Legend of the Spark Ranger. Roy Sullivan is…

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