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Mike Simmons from Catalyst Sale shares some lessons and observations learned from the 2019 Podcast Movement Conference in Orlando. Such topics include why conference speakers should think before name-dropping, the habit of shoulder-talking, connecting people, and the power of empathy.

 To obtain a five-star level is no easy task. Dan Cockerell, speaking consultant and former Disney executive, joins in to discuss what five-star customer service looks like. While many think a one or two-star rating represents poor quality, such scores often pertain to basic amenity provision with higher ratings contingent on specialty amenities. However,…

As a social outlet for businesses, LinkedIn has been a helpful networking resource for many years. Unfortunately, its effectiveness has started to dip, in part, to the lack of personal engagement and connection. While many use LinkedIn for the right reasons, the rise in automated interaction is a real concern moving forward. According to Simmons,…

When you work for yourself, pricing can be a challenge. Paul Klein joins me to talk about pricing in this episode. I know in my case when I first started consulting, I used to base pricing as a function of time over results. After all, time is money, right? However, as I’ve learned in recent…

Don’t get too comfortable. It is time to be a misfit. Jeff Noel returns to discuss the value in not fitting in. For many of us, we not only want to feel comfortable, but socially secure. How many of you as teens went outside yourself looking to blend in? Probably all of us if we’re…