Posts by Jody Maberry

 To obtain a five-star level is no easy task. Dan Cockerell, speaking consultant and former Disney executive, joins in to discuss what five-star customer service looks like. While many think a one or two-star rating represents poor quality, such scores often pertain to basic amenity provision with higher ratings contingent on specialty amenities. However,…

As a social outlet for businesses, LinkedIn has been a helpful networking resource for many years. Unfortunately, its effectiveness has started to dip, in part, to the lack of personal engagement and connection. While many use LinkedIn for the right reasons, the rise in automated interaction is a real concern moving forward. According to Simmons,…

 David Hancock joins the Jody Maberry Show to talk about the power of attending live events. As leaders, it’s important we never stop learning; however, it’s also important to make our presence known as we learn. In an age where continuing education happens more in isolation, there’s a growing power in attending live events.…

As a freelancing entrepreneur, there are bonuses and challenges working for yourself. On the bright side, you can set your terms and hours. You have autonomy to make big decisions in everyday dealings. Plus, you can prioritize projects in tandem with other life responsibilities. On the downside, you lack teaming and accountability. While the flexibility…

Don’t get too comfortable. It is time to be a misfit. Jeff Noel returns to discuss the value in not fitting in. For many of us, we not only want to feel comfortable, but socially secure. How many of you as teens went outside yourself looking to blend in? Probably all of us if we’re…