Archive for October 2019

David Hancock returns to ask me 3 questions and discuss the ups and downs of self-employment. For most entrepreneurs, careers don’t start in the field, but corporately outside places of passion. While valuable skills can still accrue, knowing when and how to transition can be challenging. As Jody attests, the difficulty isn’t knowing what you…

Mike Simmons from Catalyst Sale shares some lessons and observations learned from the 2019 Podcast Movement Conference in Orlando. Such topics include why conference speakers should think before name-dropping, the habit of shoulder-talking, connecting people, and the power of empathy.

Lee Cockerell, Dan Cockerell, and Jeff Noel join me on this episode of the Jody Maberry Show to answer questions from a listener. For most people, dreams are big and ideas are many; however, very few act on them due to apathy and indifference. As Lee notes, part of the problem lies within our laurels.…

 To obtain a five-star level is no easy task. Dan Cockerell, speaking consultant and former Disney executive, joins in to discuss what five-star customer service looks like. While many think a one or two-star rating represents poor quality, such scores often pertain to basic amenity provision with higher ratings contingent on specialty amenities. However,…

As a social outlet for businesses, LinkedIn has been a helpful networking resource for many years. Unfortunately, its effectiveness has started to dip, in part, to the lack of personal engagement and connection. While many use LinkedIn for the right reasons, the rise in automated interaction is a real concern moving forward. According to Simmons,…