Building Relationships Through Podcasting

“When you treat a guest like they’re visiting your home, you build trust that lasts long after the episode ends.” When I think about what podcasting has done for me, the biggest thing isn’t the shows, the gear, or even the downloads. It’s the people. Building relationships through podcasting has been one of the best…

Read More

Finding an Innovated Approach

“If you’re not willing to look dumb, you’re not going to accomplish anything.” When I first met Matthew Miller, I knew he was different. Not the kind of different that makes you scratch your head. The kind that makes you lean in and listen a little closer. The way he talks about theme parks, you’d…

Read More

Preparing Your Business to Operate Without You

“Keep your business simple enough that stepping away doesn’t break it.” When Liz Wilcox told me she’d join me on an Alaska cruise if I ever lectured there again, I didn’t believe her. Most people say things like that but never follow through. But Liz did. She booked the trip, brought her daughter, and next…

Read More

Turning Lessons Into a Parable

“It’s not that a lesson is different. It’s that the story that makes it memorable.” Years ago, I worked as a park ranger. Every day brought people with different needs. There were lost hikers, noisy campers, curious kids with more questions than I could answer. No matter how often I rattled off rules, no one…

Read More

Why I Became a Park Ranger

“Sometimes the most meaningful path isn’t the one that looks right on paper. It’s the one that makes you feel most alive.” When David Bossert turned the tables and asked me three questions I didn’t expect to retrace my professional steps. But it was a lot of fun looking back at how much life has…

Read More