After a recent trip to Disneyland, I have been thinking about how to delight repeat customers. It is one thing to make sure someone has a great experience the first time they do business with you, but how do you continue to create a great experience for repeat customers? No one delights the way Disney […]

Mike Kim had a tremendous speaker line up for his Influence and Impact Conference. Sure, I was one of the speakers, but that is not the only reason it was a great line up. Mike was deliberate in bringing in a speaker to cover specific aspects of building a personal brand. Val Brown talked about […]

When Mike Conner and Mike Simmons launched their company, Catalyst Sale, they decided to use a podcast as part of their marketing and promotion. In this episode of the Jody Maberry Show, Mike and Mike discuss their business, why they chose to use a podcast, and how a podcast can help with sales. Catalyst Sale […]

On this episode of the Jody Maberry Show, we will visit Disneyland. The morning of my visit to Disneyland, Lee Cockerell sent me a message that said, “You will walk where Walt walked.” Walt Disney is the reason visiting Disneyland was so special. Disney World is bigger, but to know you are walking where Walt […]

I spent the day at Disney’s California Adventure in Anaheim, CA. Here are the lessons I learned; It is better to experience with other people. I did California Adventure by myself, but just like most things in life, it is better to have other people with you. Look the part. At Disney Land, cast members […]