Archive for December 2018

  On this episode of the Jody Maberry Show, I examine how it only takes 5 minutes to create magic for customers. Jeff Noel has preached how you don’t have to go the extra mile to Wow a customer. All you have to do is go the extra inch. Do that one little thing you…

On this episode of The Jody Maberry Show, we are joined by Jeff Noel. Jeff shares a story about the Magic Kingdom that illustrates what happens when you give employees the freedom to create magic.

While on a family road trip, we listened to the book Ask an Astronaut. My kids loved the book and have been asking questions about space. It all reminds me of how curious I was about space when I was a kid. And that reminds me of a time a few years back when my son…