Jennifer Dunham is happy because she has learned how to skip the dark side of success. The truth is, many of us trade out happiness for success. We don’t celebrate when things go well. Sometimes we don’t even notice. We just keep pushing. Happiness matters. Jennifer Dunham will give us some insight to how we can…

In this episode of the Jody Maberry Show, I share a personal story to highlight how people are worth more than your time or your money. If you are a leader, you have to be willing to give up time and money to make people feel special. Take care of your people and they will…

The story you tell builds influence. Your story, the information you share about yourself, will either influence people to want to learn more or it will influence people to move on. In this episode of the Jody Maberry Show, I share personal examples to illustrate how you can draw the right elements out of your…

Michael Hudson wants you to get your message heard. In this episode, Michael explains how and why to get your message out to the world. He also shares why you need a talk specifically tailored towards selling you and the work you do. Michael’s website – MichaelHudson.com Michael on Twitter – @DrMichaelHudson Michael on Facebook –…

Recently, I watched the film Ice Guardians. The film is about enforcers in the National Hockey League. At the end of the movie, when asked if he would do it over again, Kelly Chase said, “with more fire”. I couldn’t stop thinking about what he said. When I look back on my career as a…

Josh Elledge used publicity to grow savingsangel.com into a profitable business. Now, he helps entrepreneurs and businesses figure out the best public relations approach and begin to show up in the right places to become an authority. Josh is a regular contributor on television and in newspapers. In this episode, Josh will explain how to…

This episode we are going to make the final stop on our Florida Customer Experience Tour. Lessons from Universal Studios: Keep your entrance sharp. Make people feel they have entered someplace special. Do something different. Don’t directly compete with the big names. Find your niche and become known for something specific. Consider design of your…

The final day of touring Walt Disney World to learn about customer service we will visit Epcot.  I had the opportunity to take part in a pilot program Disney World is testing out. Guest relations had my cell phone number. Every day they would text me just to see how things we going. And they…