Blog
Recently, I spent time touring with Lee Cockerell for presentations in Nashville, TN and Coeur d’Alene, ID. When I returned, someone asked what were my takeaways from spending so much time with Lee. Until I was asked, I hadn’t taken time to document what I learned on the trip. Once I had considered what I…
John Nemo and I first met in the lobby of the Coeur d’Alene Resort. Immediately, we had a solid connection. I knew I would learn plenty from John, but I did not realize how much I would enjoy spending time with him. John is the author of LinkedIn Riches, but I learned about the value…
Have you ever noticed how most organizations treat every customer the same? Even if the service is good, it is the same for everyone. Treating all customers the same is a missed opportunity. Jeff Noel gives us ideas from Disney so we can begin to deliver excellent service to every customer. -The customer will give you…
Sometimes it is worthwhile to step away from business talk and just enjoy what we are doing. For this episode, I team up with Bryan Orr to create a story for you to enjoy. No business. No homework. No deep thoughts. Just a good story. Enjoy the Legend of the Spark Ranger. Roy Sullivan is…
It is common to want to avoid failure. Most people will opt for comfortable and safe rather than put themselves in a position where they might fail. But failure is a shortcut to success. It is not the only shortcut to success, but it is the best shortcut. Here are the four reasons you need…
After a recent trip to Disneyland, I have been thinking about how to delight repeat customers. It is one thing to make sure someone has a great experience the first time they do business with you, but how do you continue to create a great experience for repeat customers? That goes for online too, getting…
Mike Kim had a tremendous speaker line up for his Influence and Impact Conference. Sure, I was one of the speakers, but that is not the only reason it was a great line up. Mike was deliberate in bringing in a speaker to cover specific aspects of building a personal brand. Val Brown talked about…
When Mike Conner and Mike Simmons launched their company, Catalyst Sale, they decided to use a podcast as part of their marketing and promotion. In this episode of the Jody Maberry Show, Mike and Mike discuss their business, why they chose to use a podcast, and how a podcast can help with sales. Catalyst Sale…
On this episode of the Jody Maberry Show, we will visit Disneyland. The morning of my visit to Disneyland, Lee Cockerell sent me a message that said, “You will walk where Walt walked.” Walt Disney is the reason visiting Disneyland was so special. Disney World is bigger, but to know you are walking where Walt…
I spent the day at Disney’s California Adventure in Anaheim, CA. Here are the lessons I learned; It is better to experience with other people. I did California Adventure by myself, but just like most things in life, it is better to have other people with you. Look the part. At Disney Land, cast members…