Posts Tagged ‘Customer Service’
The Hospitality Mentality
“The most important thing is the conversation that you’re having you’re your guest.” Josh Liebman has been immersed in the world of hospitality, tourism, and attraction spaces for over 18 years. He brings his vast experience and expertise for a conversation around creating raving fans through your guest experience and this new book, The Hospitality…
Read MoreLessons from Disney with Lee Cockerell
Lee Cockerell is the former Executive Vice President of Operations for Walt Disney World. Lee joins the Jody Maberry Show to offer lessons from Disney you can apply to your business. “It’s not the magic that makes it work; it is the way we work that makes it magic.” In this episode, Lee explains what…
Read More