Lessons from Disney World: Animal Kingdom

This episode is the first of four episode from Walt Disney World.

Each day I will visit one of the Disney World Parks and share with you what I learn.

On The Jody Maberry Show, we have learned about Disney from Lee Cockerell and Jeff Noel. But now, I will get to experience what we have learned on the ground.

Today’s park is Animal Kingdom.

The day got off to a curious start when my Magic Band would not work. But the lesson I learned is that you should stick with your customer until the problem is solved.

I also learned how we should remove the potential of confusion away from customers.

Listen in to hear this short episode about Animal Kingdom. Next episode, we will visit the Magic Kingdom.